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Staff Performance Assessment

The main indicator of the successful enterprise operation is the profit formed due to the effective use of available resources, including properly organized staff work. Therefore, measuring and evaluating the performance of employees is a prerequisite for the successful operation of the management system in general. The evaluation of the performance of each employee is aimed at determining the effectiveness level of his work. The result of an every employee’s work can influence the result of the work of the department and the result of the work of the enterprise on the whole.

The evaluation of staff performance has the following objectives:

  • Increase of the staff effectiveness
  • Development of motivation system (KPI).
  • Development of a training program.
  • Moving staff within the organizational structure.
  • Discharge of inefficient employees.

It is very important that the criteria for Staff Performance Assessment will be evaluated by independent experts. This helps to avoid two problems: subjectivity and "blurred vision".
There is a large number of methods for assessing the staff effectiveness.
The Hospitality Management Company has selected the most successful combination of Staff Performance Assessment methods.

Within the framework of the "Staff Performance Assessment" program we propose:

  • Evaluation of the effectiveness of the existing organizational structure.
  • Assessment method based on competence models.
  • Interview Method.
  • Classification Method.
  • Method of business role-plays.