ManagementConsultingConception planningFinancial modelingTechnical support of construction projectsBrokerageOperational auditRestaurant services Master classes from Brand - ChefTrainings / Recruitment MarketingLegal servicesAhlei products
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Owners
Management
We provide a full range of hotel management services in the Russian and foreign markets. Professional management allows you to handle all business processes effectively starting from the technical standards to the staff management.
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Brokerage
Hospitality Management provides brokerage services. Over the years of work in the hospitality industry, the company has developed a pool of investors interested in buying objects, and owners of finished projects who are considering the possibility of selling them.
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Consulting
We offer professional consulting for investors, owners, hotel managers.
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Managers
Hotel audit
Audit your hotel quality. Programs allow you to comprehensively and effectively evaluate the work of all hotel services.
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Trainings and education
Trainings for all departments of the hotel in St. Petersburg and other regions of Russia. Development of standards for all hotel services.
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Additional services
Assistance in opening restaurants, complex equipment services of restaurants, promotion, development of concepts. Culinary teambuilding, master classes, culinary shows.
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Marketing
We provide marketing services for the hospitality industry. Promotion of hotels, restaurants, SPA studios, wellness resorts, foreign real estate in Russia and the CIS countries.
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Legal Services
Our lawyers specialize in legal support of hotel activities.
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Accounting services
no description yet
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Partners
Horwath
Horwath HTL is the global leader in hotel, tourism and leisure consulting. Company is a global brand with 47 offices in 36 countries, who have successfully carried out over 30,000 assignments for private and public clients. Horwath HTL is a part the Crowe Global network, a top 10 accounting and financial services network. Hospitality Management company is the only official representative of Horwath HTL in Russia.
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AHLEI
The global hospitality industry turns to the American Hotel & Lodging Educational Institute (AHLEI) for the best in training and education for all segments of hospitality. AHLEI provides hospitality industry with international certification, books (both text books and e-books) and academic courses. Hospitality Management company is the official representative of AHLEI in Russia.
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International Welcome Forum
The main objective of the project is to unite the hospitality industry professionals and at the same time become a center of cooperation for hoteliers.
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Hotel.report
Informational and analytical magazine for professionals in the hotel business and travel industry.
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Operational Audit

An audit of the operational activities of one department of a hotel is carried out within one month. At the end of the audit, the customer receives a detailed report generated by the following indicators:

  • Department analyses
  • Manning plan
  • Guest feedback control
  • Reports and workflow
  • Department specifics
  • Hospitality Management standards checklist evaluation
  • Verification check
  • Analysis of the data, conclusion, recommendations

Audit price From 50 000 rubles/one department

The following services can also be included in the audit for an additional price: 

Development of an action plan

"Mystery shopper"  audit

Additional audits after 3-6-9 months

 

Complex audit price

 

From 125 000 rubles/one department

 

Audit for following departments could be done:

 

 Housekeeping department

 

Maintenance

 

Front Office

 

The cost, process and time spent on the audit may vary depending on the number of rooms of the facility and the complexity of its infrastructure.

 

Audit procedure:

Inspection  by the auditor (independent audit)

Interview with the head of the department and the manager of the hotel

Monitoring of job performance and efficency of the line staff

Audit with the checklists

Summary of information, conclusions, recommendations.

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ManagementConsultingConception planningFinancial modelingTechnical support of construction projectsBrokerageOperational auditRestaurant services Master classes from Brand - ChefTrainings / Recruitment MarketingLegal servicesAhlei products
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