Audit of sales

During sales audit, all sales and marketing information is analyzed, the initial statistical and working documentation that regulates the work of the services is studied. The presence of Hospitality Management specialists is required within 1-2 business days to evaluate the work of the department in a live mode, including work of personnel with a PMS management system.

Sales audit includes the following phases:

Sales business process analyses:

• -Department structure assessment
• Analysis of existing customer base
• Audit of sales system
• Monitoring the sales and booking process Analysis of existing materials used by the sales team
• Analysis of contracts and conditions for Tour and Business partners
• Analysis of active sales process and standards of meetings with customers
• Marketing plan analysis
• Arrangement of interviews with employees
• Analysis of handling group requests
• Analysis of current sales compared to potential
• Identification of opportunities to increase revenue

Duration: 5 days. Price from 60 000 rubles

Preparation and presentation of the results:

• Conclusion on the effectiveness of business processes of Sales and Marketing department to attract individual and corporate clients.
• Conclusion on the effectiveness of business processes of Sales and Marketing department
• Conclusion on the effectiveness of business processes of meetings and events department for planning and supporting events of various types.

Duration: 10 days Price : from 50 000 rubles

Deciding on the necessary changes 

At this stage, the final list of changes is discussed with the hotel representatives for adoption. A decision is made on how they will be produced, a schedule for their implementation will be compiled.

An important component of this process is the organizational changes that may follow. Hospitality Management specialists will help you decide how and which work procedures you need to change, and what effect, including economic, you should expect from this.

Duration: to be discussed individually. Price from 40 000 rubles.

Total price for all stages if from 150 000 rubles.